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Resources   Court Cases Human Rights   Latest News   Law NASS Policy Publications Social Services What's New Features Children ID Cards Links Asylum, Migration and Refugees Conflict Country Data   Courses, Training and Studies Deportation and Detention Discrimination Email lists Funding Gender   Government   Human Rights Law Online news sources Trafficking World News Asylum Human Trafficking Refugees Sex Trade More news topics   The Charter Mark: A guide to 2002 applicants       Description: "One of the objectives of the Government is to improve the delivery of public services with more emphasis on the consumer. That means we want to encourage all public sector organisations to: • establish what customers want; • respond to their views; • achieve cultural change; and • communicate new ideas and lessons learnt. I hope that you will use the scheme to drive forward improvements in the delivery of services and that you will apply for a Charter Mark award. " Free download in PDF format - 40 pages Help with PDF files   http://www.chartermark.gov.uk/				Search Free Asylum Policy Newsletter Subscribe Unsubscribe More details: asylumpolicy.info