DEALING WITH REPRESENTATIONS RECEIVED IN RESPECT OF AN ASYLUM CLAIM

41 - DEALING WITH REPRESENTATIONS RECEIVED IN RESPECT OF AN ASYLUM CLAIM

1 PURPOSE AND SCOPE

1.1 This bulletin is to inform caseworkers that new arrangements have been introduced for terminations following asylum decisions. These include the establishment of a dedicated team in the CPC (Central Point of Contact), the Terminations Support Team, with a telephone enquiry number specifically for dealing with queries on terminations following asylum decisions, and what course of action should be taken when we receive any material information regarding a NASS applicant's asylum claim. This is to ensure that when case workers receive any representation in respect of an asylum claim they are aware of the importance of taking quick action and follow the procedure listed below.

COURSE OF ACTION TO BE TAKEN ON RECEIPT OF A REPRESENTATION IN RELATION TO AN ASYLUM CLAIM

2.1 On receipt of any written communication from a NASS applicant which is in relation to the applicant's or dependant's asylum claim the case worker should photocopy the relevant information and docket it on the file, and log it on ASYS in the "additional information" section.

2.2 They should also minute the file with the following information:

The date and time the representation relating to the applicant's asylum claim was received, and the time when it is forwarded to the Termination Support Team - INEB.

2.3 The representation should then be immediately forwarded to the Termination Support Team - INEB. They are located on the 8th floor West of Block C, Whitgift.

2.4 If a case worker receives any oral communication from an applicant in relation to their asylum claim, they should not go into the details of the claim with the applicant, but inform them that they should be speaking to the INEB contact point on 0208 760 3500. This number must not be used for any other reason.